Terms & Conditions

Effective Date: July 31, 2026

Welcome to AJR Gateway! These terms and conditions outline the rules and regulations for the use of AJR Gateway’s Website and logistics services.

By accessing this website and utilizing our services, we assume you accept these terms and conditions. Do not continue to use ajrgateway.com if you do not agree to take all of the terms and conditions stated on this page.

1. Services Provided

AJR Gateway provides global freight forwarding (air, sea, road), customs brokerage, warehousing, port clearance, and heavy cargo transport services. All service quotes, rates, and transit schedules provided on this website are subject to final confirmation, port availability, and official documentation.

2. Intellectual Property Rights

Unless otherwise stated, AJR Gateway and/or its licensors own the intellectual property rights for all material on ajrgateway.com. All intellectual property rights are reserved. You may access this from ajrgateway.com for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

Republish material from ajrgateway.com.
Sell, rent, or sub-license material from ajrgateway.com.
Reproduce, duplicate, or copy material from ajrgateway.com.
Redistribute content from AJR Gateway without written consent.

3. Customer Obligations & Cargo Declaration

When requesting freight or customs clearance services:

Customers must provide accurate, complete, and truthful declarations regarding cargo contents, weights, dimensions, and legal ownership.
Customers are strictly prohibited from shipping illegal, hazardous, or contraband items restricted under national or international trade laws.
Compliance with import/export tariffs and customs regulations remains the responsibility of the cargo owner/shipper.

4. Limitation of Liability

In no event shall AJR Gateway, nor any of its officers, directors, and employees, be held liable for anything arising out of or in any way connected with your use of this website or service delays resulting from severe weather, port strikes, customs detentions, or force majeure events beyond our reasonable control.

5. Governing Law

These Terms will be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Karachi for the resolution of any disputes.

6. Contact Information

If you have any queries regarding any of our terms, please contact us at:

Email: info@ajrgateway.com
Address: Gulshan-e-Iqbal, Block 2, Karachi, Pakistan