Privacy Policy

Effective Date: July 31, 2026

Company: AJR Gateway

At AJR Gateway, accessible from [https://ajrgateway.com](https://ajrgateway.com), one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document contains types of information that is collected and recorded by AJR Gateway and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@ajrgateway.com.

1. Information We Collect

We collect personal and shipping-related information when you interact with our website or request freight logistics services:

Personal Contact Information: Name, email address, phone number, and physical company address provided via contact forms or quote requests.
Logistics & Cargo Details: Shipping origin, destination, cargo dimensions, commercial invoice details, and customs documentation necessary for freight forwarding and clearance.
Log Data & Analytics: IP addresses, browser types, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and click counts to analyze website performance.

2. How We Use Your Information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website and logistics services.
Process shipment bookings, freight forwarding orders, and customs clearance filings.
Communicate with you regarding tracking status, delivery updates, and customer support.
Send administrative emails, quotes, invoices, and service updates.
Prevent fraudulent activities and ensure regulatory compliance with international shipping guidelines.

3. Log Files & Cookies

AJR Gateway follows a standard procedure of using log files and standard cookies. These cookies store information including visitors’ preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and other information.

4. Third-Party Service Providers & Sharing

We do not sell, trade, or rent users’ personal identification information to others. We may share necessary logistics data with trusted partners strictly for operational purposes:

Port authorities, customs officials, and regulatory bodies for clearance processing.
Third-party shipping lines, air carriers, and trucking vendors involved in carrying out transit operations.

5. Data Security

We implement robust organizational and technical security measures to safeguard your personal and business logistics data against unauthorized access, alteration, or disclosure.

6. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: info@ajrgateway.com
Phone: +92 300 8930905
Address: Gulshan-e-Iqbal, Block 2, Karachi, Pakistan